Barva Loyalty Program

Frequently Asked Questions

What is the Barva Loyalty Program?

We have launched the Barva Loyalty Program so that all our dear customers can get rewarded for every step of their journey with us! To access the benefits of the program, you must log in to barvaskintherapie.com

How do I earn Barva Loyalty Points?

Earn 50 Barva points for every Rs.1000 you spend. Once you earn 100 points, you can redeem them for a straight Rs.100 discount on your next order.

Is there a membership fee?

There is no membership fee to participate in the Barva Loyalty program. All you need to do is start shopping and earn points!

What happens if my order is cancelled?

Points rewarded for the cancelled order will be deducted from your account.

What is the validity period for the Barva Loyalty Points?

Barva Loyalty Points are valid for 1 year from the date they are credited to your account.

Is it possible to cancel the order placed using Barva Loyalty Points?

No, once you have redeemed the Barva Loyalty Points, it is not possible to cancel the order.

Is it possible to use the Barva Loyalty Points as the sole payment method for shopping on barvaskintherapie.com?

No, it is not possible to use Barva Loyalty Points for the entire purchase amount. Barva Loyalty Points can only be used to get a discount on a certain value of the cart. You need to make a minimum purchase of Rs.1000 to redeem your Barva Loyalty Points. Only when you have 100 points can you redeem them in your order.

When will the points be credited to my account after purchase?

Once your order is delivered, the Barva Loyalty Points will be credited to your account after the return period (if any) has ended.

What happens to the Barva Loyalty Points used for a purchase if I cancel or return the order?

If you cancel the order, the Barva Loyalty Points used for the purchase will be credited back to your account immediately. If you return the product, the Barva Loyalty Points used for the purchase will be credited to your account once the product has passed the quality check and the return has been approved.

If I cancel the order, will the Barva Loyalty Points that were to be credited to my account also be cancelled?

Yes, the Barva Loyalty Points that you were supposed to earn will be revoked for the cancelled order.

Where can I check the details of my Barva Loyalty Points?

To view the details of your Barva Loyalty Points, please follow these steps: 1) Log in to barvaskintherapie.com 2) Navigate to the bottom left of the page and click on “My Barva Loyalty Points”. This will take you to the points history page, where you can check the status of your Barva Loyalty Points, including whether they are 'on the way,' 'credited,' 'redeemed,' or 'expired.'